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Panasonic’s KX-NT400 Isn’t a ‘Plain Old Telephone’

IP network phone allows for monitoring of 20 streaming cameras on its 5.7-inch screen. Plans to integrate with Control4 are afoot.

Panasonic’s KX-NT400 IP network phone
Tom LeBlanc · April 14, 2010

Consumers will still buy plain old telephones (POTs) if they have plenty of not-so-plain features, according to Panasonic.

Its KX-NT400 IP network phone is a good example. Designed for business, home office and high-end residential applications, it features a 5.7-inch color touchscreen and can be networked to up to 20 local and remote IP cameras for monitoring live video feeds.

The plan is for the KX-NT400, which began shipping in March with a $832.50 MSRP, to integrate with Control4 home automation like other select Panasonic phones by late 2010, according to Bill Taylor, president of Panasonic System Networks Company of America.

Indeed, shipments in the POT market have been down since 2008, Taylor says. Phones with IP, however, are doing much better than traditional phones. “Those without IP or other things were off by as much as 40 percent. The IP market was off but not as much, maybe 5 or 10 percent.”

According to the CE Pro 100 Brand Analysis, Panasonic is by-far the phone systems leader with 79 percent of those companies offering phone systems in 2008 saying they carry Panasonic. Avaya, Cisco, NEC and Vodavi tied for second place with 3 percent.

KX-NT400 Features

Built-in Communications Assistant Software — Allows for Voice Mail Assistant, which enables users to visually manage messages on the phone’s screen, and other features.

Company Portal Screen — For commercial users, helps with accessing delivery schedules, order-tracking software and other critical applications while simultaneously speaking with a customer.

Contacts Screen — Presents contact information in a format that is easy to manipulate.

Call Log Screen — Includes caller ID data for incoming, outgoing and missed calls.

Calls Screen — Shows handling options for connected calls (record, conference, transfer, etc.).

Chat Screen — Can send and receive text messages to and from other NT400 users.

Bluetooth Support — Works with wireless Bluetooth headsets.

48 Programmable Soft Keys — Plus, an Easy Navigation Key for one-touch access to phone functions.

Power over Ethernet Capability — Allows data and electrical power to be transmitted over an Ethernet cable

Connections — Two Ethernet ports, USB port, SD card slot and headset jack.

Click to view specifications from Panasonic.


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  About the Author

Tom has been covering consumer electronics for six years. Before that, he wrote for the sports department of the Boston Herald. Migrating to magazines, he was a staff editor for a golf publication and an outdoor sports publication. Now, as senior writer/technology editor of CE Pro magazine since 2003, he dabbles in all departments and offers expertise in marketing. Have a suggestion or a topic you want to read more about? Email Tom at

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  Article Topics

Security · News · Commercial · Control4 · Home Automation · Panasonic · Phone · All Topics
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