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HomeSecurityStore.com Closes: Can Niche Security, Home Automation Resellers Survive?

Major online visibility, low prices couldn’t keep HomeSecurityStore.com alive. What’s in store for pioneering online security and smart-home stores?


The closure of HomeSecurityStore.com may portend a grim future for niche home security and home automation stores.
Julie Jacobson · January 20, 2015

Low-cost online reseller HomeSecurityStore.com has closed. The popular low-cost provider of home security and home automation systems no longer emblazons its phone number (888-501-7870) across the company Web site.

And if you call the number you get a message indicating the company is closed.

All of the menu items appear to be dead: “Sorry that is not a valid entry. Please try again.”

There are no bankruptcy listings for Home Security Store in the Pacer online legal directory at this time.

A representative at the store’s professional alarm monitoring partner (Alarm Relay), which sells security monitoring for a mere $8.95 per month, confirms that Home Security Store is “no longer around.” But Alarm Relay still remains as a standalone central monitoring station since 1972.

“This has taken a number of manufacturers by surprise including yours truly,” a vendor tells CE Pro. “I and many others always considered them to be rock solid.”

According to HomeSecurityStore.com, the business was founded in Southern California in 1995 and “has grown into a multi-million dollar business.”

The vendor who contacted CE Pro about the store closure says, “If they had troubles, what does that mean for other online retailers?”

Indeed, the mass-market awareness of home security and automation has, ironically, hurt the niche providers, however large they may be. Amazon and virtually all other major online electronics retailers have changed the landscape.

HomeSecurityStore sold such brands as 2Gig, Honeywell, DSC, Interlogix, Elk, iSmartAlarm. Kwikset, Channel Vision and Nexia.
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JULIE JACOBSON
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  About the Author

Julie Jacobson is founding editor of CE Pro, the leading media brand for the home-technology channel. She has covered the smart-home industry since 1994, long before there was much of an Internet, let alone an Internet of things. Currently she studies, speaks, writes and rabble-rouses in the areas of home automation, security, networked A/V, wellness-related technology, biophilic design, and the business of home technology. Julie majored in Economics at the University of Michigan, spent a year abroad at Cambridge University, and earned an MBA from the University of Texas at Austin. She is a recipient of the annual CTA TechHome Leadership Award, and a CEDIA Fellows honoree. A washed-up Ultimate Frisbee player, Julie currently resides in San Antonio, Texas and sometimes St. Paul, Minn. Follow on Twitter: @juliejacobson Email Julie at julie.jacobson@emeraldexpo.com

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  Article Topics


Security · News · Blogs · HomeSecurityStore · All Topics
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