All Articles Tagged Web Cam

Julie Jacobson | 05/28 07:40 AM, 22 Comments

Exactly how cheap are Web cameras these days? Pretty darn. So why not give one to every client as a lovely parting gift? It’s the perfect tool for remote troubleshooting, suggests Robert Durbin, technical training manager for URC. Back in his integrator days, Durbin would leave wireless cams with customers so they could show him what was wrong rather than try to describe it. Durbin himself could better explain how clients could fix their own problems, avoiding such dialogs as: See the receiver? There’s 10 black boxes in the rack.… View this story