All Articles Tagged Managed Services

Jason Knott | 09/13 11:30 AM, 0 Comments

How would you like to simultaneously reduce service truck rolls, enable faster and more efficient service calls, generate recurring revenue and increase customer satisfaction? You can do that with a new solution from Nuage Nine, which joins a host of new companies targeting integrators with automation-friendly managed services. Bedford, N.H.-based Nuage (pronounced new-ahj) Nine will introduce its product at CEDIA Expo 2010. Company president and CEO, Vaughn Petraglia, has an integration background, working for several large IT firms and most recently with Audio Video Experience in Hampton Falls, N.H. “I… View this story

Tom LeBlanc | 07/15 04:45 AM, 0 Comments

After the once-promising managed service provider Atomoo left the business last year, CytexOne, Certified Cyber Solutions and Ihiji emerged as alternatives. We evaluated their unique value propositions. Atomoo co-founder and CEO Brian Post has since joined Certified Cyber Solutions as as VP of market development. Post says he recognizes that his new company’s solution, Home Cyber Shield, offers step-up features over his old one. “The big difference between this and Atomoo is when [the technician on call] gets an alert, he knows there is a problem,” Post says. He explains… View this story

CE Pro Editors | 12/16 03:56 PM, 0 Comments

Certified Cyber Solutions, Inc. (CCS), a Charleston, S.C.-based provider of residential network security and performance monitoring solutions, has officially launched with the release of its Home Cyber Shield remote managed services system focused on providing a secure network protected from outside hackers. A recent study by Columbia University’s Intrusion Detection Systems Lab pointed out the vulnerabilities when they found that a staggering 45 percent of consumer products that were tested were vulnerable to security breaches. What is being done to secure the future of home network systems and the multitude… View this story

Jason Knott | 12/08 10:03 AM, 1 Comment

If there was a product that had the potential to pay for your company's operating expense through recurring monthly revenue, foster higher customer satisfaction, secure your client's network, and eliminate almost all future service calls, an integrator might feel like he found the nirvana. Perhaps dealers have found an ideal category to sell in the form of managed service systems. These systems appear to offer a strong potential for recurring revenue, as well as client satisfaction. The systems also can greatly reduce service call expenses and offer a potential differentiator… View this story

Julie Jacobson | 11/24 06:16 AM, 2 Comments

If you buy a PC at Walmart.com during the holidays, you can get free technical support services -- such as virus removal, free anitivirus software, remote diagnostics and repairs – through Walmart partner iYogi, headquartered in India. The offer is a promotion by iYogi, which is trying to expand its reach in the U.S. consumer market, Dow Jones reports. The free service, valued at $100, also includes Windows 7 migration. "We're anticipating Windows 7 is going to drive a lot of sales," iYogi co-founder Vishal Dhar told Dow Jones. Outside… View this story