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Integrator on Sonos: We Push Customers to Manufacturers that Support CEDIA Channel

Home-technology integrator writes, "It is now time for our industry to demand that manufacturers who want our support ... support us in return."

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Hands on: Dish’s New Hopper Remote with Gesture & Voice Control is Good Step in the Right Direction

New Hopper Voice Remote from Dish recognizes voice commands most of the time if you speak deliberately and close to the…

Integrator on Sonos: We Push Customers to Manufacturers that Support CEDIA Channel

Integrator on Sonos: We Push Customers to Manufacturers that Support CEDIA Channel

January 23, 2017 Home-technology integrator writes, "It is now time for our industry to demand that manufacturers who want our support ... support us in return."

Sonos Doesn’t Hate Home-Automation Channel; They Just Don’t Communicate Well

Sonos Doesn’t Hate Home-Automation Channel; They Just Don’t Communicate Well

January 20, 2017 (UPDATE: new Sonos CEO responds) When Sonos surprised home-automation dealers with an auto-update that crippled some functionality, they should have communicated better. It’s not always about the technology. (Julie Jacobson / CE Pro)

Change This One Thing About How You Handle Remote Troubleshooting

Change This One Thing About How You Handle Remote Troubleshooting

Alex Boyle · January 19, 2017 Learn how to address the most urgent needs of every service call and provide service with or without a remote systems management (RSM) tool.

3 Business Models That Will Keep CE Pro Firms Afloat in 2017

3 Business Models That Will Keep CE Pro Firms Afloat in 2017

January 18, 2017 Rapid changes in the custom installation industry are a product of DIY, decreasing equipment margins, consumer-branded manufacturers and Millennial preference.

Builders Show 2017 in Tweets: @CEDIA #JJTakeover

Builders Show 2017 in Tweets: @CEDIA #JJTakeover

January 13, 2017 CE Pro's Julie Jacobson takes over the @CEDIA Twitter account during IBS 2017. Here's the show in Tweets, including gems from Panasonic, Legrand. Rayva, OneLink and the home-builder community. #JJTakeover

Why Remote Management at CES 2017 Is Good News for Integrators

Why Remote Management at CES 2017 Is Good News for Integrators

January 11, 2017 In the midst of what seems like a connected home takeover by off-the-shelf consumer products, remote systems management (RSM) can bridge the gap.

Smart-Home Hangover May Push Builders to More Established Home-Tech Brands

Smart-Home Hangover May Push Builders to More Established Home-Tech Brands

January 10, 2017 IBS 2017: Smart-home technology has burned home-builders in the past. Now that they're embracing it again, will they lean on the home-technology establishment, including product providers and installers? (Julie Jacobson / CE Pro)

I Have Just 5 Holiday Wishes for the CEDIA Channel

I Have Just 5 Holiday Wishes for the CEDIA Channel

December 23, 2016 The holiday season provides the perfect opportunity to reflect on the year that’s passed and consider the future. What does the future of this industry mean to you?

These Are 2 Most Important Ingredients of a Successful Service Team

These Are 2 Most Important Ingredients of a Successful Service Team

December 21, 2016 Joseph Kolchinsky of OneVision Resources uncovers some of the biggest challenges involved when building out a strong client services team: emotional intelligence training and solidifying your process.

The Amazon Paradox: Can Too-High Margins Lead to CE Product Disruption?

The Amazon Paradox: Can Too-High Margins Lead to CE Product Disruption?

December 20, 2016 We've seen it all before. From phono cartridges to TVs to speakers, high margins are good but excessive margins leave space for market disruption. Amazon's Jeff Bezos has a lesson for CE pros.

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