For most high end integrators a web site has traditionally been a way to validate themselves to potential clients. A web site merely demonstrated longevity and stability, but rarely drove business to your door. Further, in years past most home owners knew enough about home electronics that they didn’t require expert help just to understand the concepts. Everyone knew (or at least knew to ask) about stereos, TVs and security systems.
But today most home owners “know that they don’t know” and are turning to the web for answers. It seems to me that the value of the web for integrators has silently mushroomed.
I say all this because I am living it first hand as we speak. A few months ago I thought I would spruce up our web site using Joomla. Though we at the office were pleased with the results, I wanted to drive more traffic to our site, and so started advertising on Google.
WOW! I say “started”. Its more accurate to say I stumbled into a whole new world. There’s SEO, backlinks (or back-links in the UK), syndication, search phrases, articles, image tags, social media, social bookmarking, etc. Nothing is easy!
My point is that you can’t casually step up your web game. Most integrators are working 24/7 just to stay in the game at all right now. Getting into social media is a long, long term investment that won’t pay dividends for some time. But I am convinced it will mean real revenue in the months and years to come.
I do see one possible good in all this. It will become increasingly difficult for posers to play in this arena. Social media forces you to put your knowledge (or lack of knowledge) out there for everyone to see.
Lance Beasley
ENCO Electronic Systems
http://www.encoelectronics.com