In short, Cinetouch provides a platform which allows integrators to “program” their AMX systems quickly without the need for a dedicated in house or outsourced programmer. Also, and a key point, once a system is configured, most of the changes of how that systems works for specific users can be made right from the touch panel giving the end user instant service and gratification.
As for my experience, my first AMX/Cinetouch project was 32 zones of audio, 17 Zones of distributed video, and 24 touch panels and was EH “Home of the Month”. My current project, a very difficult retro fit (extremely under wired house with faux pained walls and murals) is 32 zones of audio, 15 zones of distributed video, and 26 touchpanels (4 of which are ipads, 2 iphones) with full integration of lighting, HVAC, Security, Door intercoms and cameras, and security cameras. Plus a Runco D73-d 3d Theater. AMX/Cinetouch easily handles these sized projects. While the programming for these projects might take a couple of days, my smaller projects (6-18 zones for example) can be programmed in hours. As an example, a recent upgrade for a client from Elan home Systems to AMX was about 12 zones, and 8 touch panels and was programmed and up and running in about 3 hours.