I’ve used Denon receivers for years, and never had a problem before. However, their new AVR-1910, (and only this model), has a weird quirk whereas when using either a Key Digital, or Spectrum HDMI to Cat 5/ Cat 6 converter, (even with only a 50’ run of dual Cat 6), will not produce video.
I have spoken directly to both heads of these companies, and they too are trying to find out what the problem is. They both have also informed me that I’m not the only dealer who has run into or complained about this problem. I only use Liberty wire and connectors, and there are no crimps, bends, or staples in the short wire run.
Lastly, what is very unusual, I was not able to bring up the Blu Ray players menu, (Sony BDP-S360 with their newest software upgrade), but it would play the movie for about 30 seconds and then go blank on both brands’ boxes. I’ve tried 2 converter boxes from both brands, and 2 AVR-1910’s to eliminate the possibility of simply having a defective receiver or converter with no luck.
Anyone else out there running into this problem? And if so, has anyone successfully made it work? My best guess is that there’s nothing wrong with the converter boxes that I had on this job site, (because I’ve used them on other jobs with no problems and in my home with my OPPO BDP83 on an older Denon AVR-2808), and the problem lays within the AVR-1910. Any suggestions or solutions would be greatly appreciated.