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It often refuses to put out sound. Some of the time it freezes up completely. Other times, it seems to come on, the screen provides the right message, you can adjust the volume and the numbers go up and down, but there’s no sound.

Sometimes when the screen turns on, after it cycles through its start-up messages, it says “Unlock”.

I have tried resetting by unplugging from the power, which works sometimes, but not always. It worked yesterday, but won’t work today.

I wonder if the “Unlock” message has some meaning I cannot figure out. I cannot find anything about that in the user’s manual.

I suppose this problem may be why the previous owner was selling this receiver on eBay.

Any suggestions? - Ellen McGuffie

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Obviously size is important, but picture quality is even more important. If $5,000 is my budget, which should I go with? - Jonathan L. Kort, Ankeny, Iowa

These two aren’t working with each other.

When the generator is on, any light on the automated circuits flickers up and down constantly (though the non-automated lights work fine and do not flicker at all).

When the generator is off, Crestron and non-Crestron lighting works fine.

Crestron engineers haven’t been able to help. They said crystal generators, very expensive and used professionally but not residentially, would be stable.

Crestron offered to swap all of the variable lighting controls for simple on-off units, but then I don’t have lighting “themes” anymore.

Help! How do I get an air-cooled residential generator to work with my Crestron lighting ... now that I have paid for everything to be installed?

This bridge has to have been crossed before ....

Help! - Greg Searcy in Columbus, Ohio