Control & Automation

Uber for Smart Home Arrives, Powered by Tech-Savvy Neighbors

‘Orange Friends’, from one of Europe’s largest telcos, is a new on-demand service for smart-home support, provided by tech-savvy locals through Mila, the Uber of tech support.

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7 Comments
Posted by Eyal Kattan on April 5, 2017

Intriguing….

Posted by Adroit1 on April 9, 2017

This has to be about the most insane idea I have seen lately. Sure, let a perfect stranger, a tech savvy one at that, into your home. This is someone who has no business, no insurance, only vetted online, and you are going to give them access to your house and your network?? Why not just open all your doors and leave them like that all the time for anyone to take anything they want. The difference between Uber and this insanity is that with Uber, you go to them. Uber doesn’t come into your house. Uber doesn’t get the chance to see, and photograph everything you own. Uber doesn’t get access to your network, where the perpetrator doesn’t even have to hack your computer because you just gave him your computer and your password to “work” on it. No, this idea is an invitation to crime, both computer and straight out robbery or burglary.

Posted by Bruno Napoli on April 10, 2017

This Uberization of the service looks similar to WHEOSE (CE Pro Best Winner for CEDIA Expo 2016 by the way).
I can understand people to be intrigued or horrified about this kind of ideas, but it’s like Skynet: It’s inevitable!
Some people will take the opportunity to create real little profitable business 100% based on the service.
And once you’re in the house of the client, it’s the opportunity to sell them anything!
Message to all professional: OPEN YOUR EYES, THE BUSINESS MODEL YOUR RELIE ON IS DEAD !!!
Love…

Posted by Adroit1 on April 10, 2017

I only glanced at 2 other major issues with this business plan, INSURANCE & LICENSE. As a homeowner I do not let anyone into my home to do work without proof of insurance and a business license. This plan asks homeowners to take all the insurance risks, and many insurance companies will not cover damages done by unlicensed workers. Then there is the issue of workman’s comp. The list goes on and on, but in this extremely litigious society, hiring what is essentially an amateur to work on your expensive components, is asking for trouble. The problem with doing this with established companies is you are only going to get the ones who aren’t good enough to be busy at the time. And, unlike Uber cars, there are not people needing installations all the time, so, unless one lives in a large urban area, trying to make a living at this is not going to work.

Posted by Julie Jacobson on April 10, 2017

Who knows if Mila in particular will succeed—or any of the existing paradigms—but someone will figure this out. I think we sometimes get a little too wrapped up in the specifics of any given program when we could simply think about the prospects. True, this is different from Uber, but the same objections were raised about Uber back in the day.

Posted by Cliffjahrmarkt on April 17, 2017

Insurance and business license anyone can get. How about using an unlicensed contractor? The first question to ask is can you pull a permit for the job? A yes or no will be clear indication of who you are dealing with. It will take a few licensed contractors to call the locals and that will end UBER installations after hours.! Good luck with that…..

Posted by John Nemesh on April 18, 2017

I don’t know about this company, but if I were the owner/CEO, I wouldnt want to be known and “The Uber” of anything…just means you have more self-promotion than profitability, and that you treat your workers like crap…just sayin’.

7 Comments
Posted by John Nemesh on April 18, 2017

I don’t know about this company, but if I were the owner/CEO, I wouldnt want to be known and “The Uber” of anything…just means you have more self-promotion than profitability, and that you treat your workers like crap…just sayin’.

Posted by Cliffjahrmarkt on April 17, 2017

Insurance and business license anyone can get. How about using an unlicensed contractor? The first question to ask is can you pull a permit for the job? A yes or no will be clear indication of who you are dealing with. It will take a few licensed contractors to call the locals and that will end UBER installations after hours.! Good luck with that…..

Posted by Julie Jacobson on April 10, 2017

Who knows if Mila in particular will succeed—or any of the existing paradigms—but someone will figure this out. I think we sometimes get a little too wrapped up in the specifics of any given program when we could simply think about the prospects. True, this is different from Uber, but the same objections were raised about Uber back in the day.

Posted by Adroit1 on April 10, 2017

I only glanced at 2 other major issues with this business plan, INSURANCE & LICENSE. As a homeowner I do not let anyone into my home to do work without proof of insurance and a business license. This plan asks homeowners to take all the insurance risks, and many insurance companies will not cover damages done by unlicensed workers. Then there is the issue of workman’s comp. The list goes on and on, but in this extremely litigious society, hiring what is essentially an amateur to work on your expensive components, is asking for trouble. The problem with doing this with established companies is you are only going to get the ones who aren’t good enough to be busy at the time. And, unlike Uber cars, there are not people needing installations all the time, so, unless one lives in a large urban area, trying to make a living at this is not going to work.

Posted by Bruno Napoli on April 10, 2017

This Uberization of the service looks similar to WHEOSE (CE Pro Best Winner for CEDIA Expo 2016 by the way).
I can understand people to be intrigued or horrified about this kind of ideas, but it’s like Skynet: It’s inevitable!
Some people will take the opportunity to create real little profitable business 100% based on the service.
And once you’re in the house of the client, it’s the opportunity to sell them anything!
Message to all professional: OPEN YOUR EYES, THE BUSINESS MODEL YOUR RELIE ON IS DEAD !!!
Love…

Posted by Adroit1 on April 9, 2017

This has to be about the most insane idea I have seen lately. Sure, let a perfect stranger, a tech savvy one at that, into your home. This is someone who has no business, no insurance, only vetted online, and you are going to give them access to your house and your network?? Why not just open all your doors and leave them like that all the time for anyone to take anything they want. The difference between Uber and this insanity is that with Uber, you go to them. Uber doesn’t come into your house. Uber doesn’t get the chance to see, and photograph everything you own. Uber doesn’t get access to your network, where the perpetrator doesn’t even have to hack your computer because you just gave him your computer and your password to “work” on it. No, this idea is an invitation to crime, both computer and straight out robbery or burglary.

Posted by Eyal Kattan on April 5, 2017

Intriguing….