Great article, I agree this is very important to people and something Clients will pay for on high-end projects.
Were I going to recommend this specific product I’d want to know who the OEM is and does FireFX get instant updates the same as the OEM product? Developing an effective security product such as this just isn’t something a small company can pull off, it requires large resources and staff and they are constantly being updated to adapt to the latest risks. So I assume this product is made by Barracuda or someone along those lines, and then being sold under the FireFX name to the integrator channel.
And to be clear I’m not saying that’s a negative, it’s a great way to focus on providing this type of product to the residential channel. But I’d want to know:
- Does it get constantly updated on the same schedule as the product it’s based on?
- If for some reason FireFX goes out of business, what happens to updates then? Will the dealer/end user be able to continue to purchase yearly updates through the OEM?
- And I suppose the last question is why I would want to provide this product versus one of the numerous commercial offerings that does the same thing? White glove treatment for the residential channel I assume?