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Exceptional Innovation Launches LifeAmenities for Hotels
Media Center-based solution lets guests schedule spa appointments, make restaurant reservations, schedule housekeeping, control in-room lighting and more ... through a TV interface.
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09.05.2007 — Exceptional Innovation has created a version of its Lifeware home automation software for the hospitality industry. Called LifeAmenities, the package lets guests/residents schedule spa appointments, make restaurant reservations, schedule housekeeping services, control their in-room lighting and temperature and more, all through a simple TV-based interface that ties into Windows Media Center.

Because the solution is based on Media Center, LifeAmenities also gives guests access to a full range of entertainment features such as electronic programming guides, PVRs, music management and Internet radio.

The system ties into hotel-management systems and a variety of Web services -- say, for making reservations and checking out the local theater scene -- to create one seamless experience for the consumer and the hotel as well.

"It gives the hotel a totally new way to run a business," says Mike Seamons, VP of marketing for Exceptional Innovation. "Customers can order things without having to go through the hotel's own service. … There can be advertising and other revenue opportunities as well."

The amenities solution employs Microsoft BizTalk, which enables a seamless exchange of documents and information among a variety of applications, whether internal to an organization or external via the Web.

Seamons says that some hotels have contracted for the service already, and several are testing the product.


Julie Jacobson, Editor-at-large, CE Pro
As a co-founder of EH Publishing in 1994, Julie has edited and contributed to all of the company's publications at one time or another. An authority on home automation, networking, integration, digital convergence and the CE pro channel, Julie speaks often about these subjects at industry events. She graduated with a B.A. in Economics from the University of Michigan, and received an MBA from the University of Texas at Austin. Julie is a washed-up Ultimate Frisbee player.


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