Control & Automation

DIY Smart-Home System ‘Hive Welcome Home’ Brings Tiered Subscription Plans to U.S.

Hive Welcome Home combines a thermostat, lighting, plugs and sensors with a mobile app to offer a straight-to-consumer DIY smart-home system.

DIY Smart-Home System ‘Hive Welcome Home’ Brings Tiered Subscription Plans to U.S.
Hive Welcome Home comes with a thermostat (pictured), lights, plugs and sensors along with the Hive Hub, which plugs into a router.

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U.K. smart home brand Hive has launched Hive Welcome Home, a set of subscription-based smart home service plans that will be available direct to consumers in the U.S. and the U.K. beginning June 7, with Canada and Ireland to follow in the coming months. Hive combines software and products to enable users to adjust temperature, lighting and appliances in their home from anywhere with a Hive mobile app.

The system comes with a thermostat, lights, plugs and sensors along with the Hive Hub ("the brains of your Hive home") which plugs into a router.

hive smart home

The company found that U.K. consumers "want a smart home system that's easy to set up and affordable," according to the Hive team. That's why, currently, the system is a purely DIY product, with setup instructions spelled out on the company's website.

The multi-market rollout of Hive Welcome Home is backed by a £500 million ($543 million) investment from Hive's parent company Centrica. 

“The smart home market is anticipated to reach $40-58 billion by 2020 and the Hive experience is well-positioned to capture significant market share in North America with our customer-led approach,” says Roy Vella, VP of Centrica Connected Home, North America.

As part of the subscription, Hive customers will receive access to the Hive mobile app, on-demand customer service and an ongoing warranty.

“Deployed in more than half a million U.K. homes, we’re using our knowledge of our customers’ needs to design an exciting pipeline of packages and products that will roll out over the next year. Starting with Hive Welcome Home, we want to give everyone, from the tech savvy to the technophobic, simple, reliable and affordable ways in to experiencing the benefits of having a smart home," adds Vella.

Hive says its new subscription model ensures that customers receive ongoing service and support for all their smart home needs, for as long as they need it. As part of the subscription, Hive customers will receive access to the Hive mobile app, on-demand customer service and an ongoing warranty. Hive plans to introduce other plan benefits, like mimic mode and advanced Hive Actions, further down the line.

Hive Subscription Plans Available in the U.S.

Hive Welcome Home Starter ($9.99 per month)

  • Hive Hub
  • Hive Active PlugTM
  • Hive Window or Door Sensors [2] 
  • Hive Active LightTM Warm to Cool White [2]

Hive Welcome Home Standard ($24.99 per month)

  • Hive Hub
  • Hive Active ThermostatTM
  • Hive Active PlugTM [2] 
  • Hive Window or Door Sensors [2] 
  • Hive Active LightTM Warm to Cool White [4]
  • Hive Motion Sensor

Hive Welcome Home Premium ($39.99 per month)

  • Hive Hub
  • Hive Active ThermostatTM [2] 
  • Hive Active PlugTM [3] 
  • Hive Window or Door Sensors [4] 
  • Hive Active LightTM Warm to Cool White [8]
  • Hive Motion Sensor [2]

Hive Welcome Home plans are available for purchase online. Customers sign up for a 24 month commitment period, and cancellation charges apply.



  About the Author

Chelsea Cafiero is Senior Web Editor of CE Pro. She also manages the corresponding websites of sister publications Commercial Integrator, Security Sales & Integration, Campus Safety and Electronic House. Chelsea has previously covered politics, local news and consumer electronics. She joined the CE Pro family in 2012. Have a suggestion or a topic you want to read more about? Email Chelsea at [email protected]

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Comments

Posted by Bill Sheppard on May 12, 2017

It’s unclear to me why a consumer would spend from $10 - $40/month without receiving any video nor any sort of monitoring service. For $0/month you could buy the equivalent package using SmartThings or Wink for a few $100 dollars, or for not much more per month you could get a fully supported and monitored package from an ADT or Vivint…

Posted by Bill Sheppard on May 12, 2017

It’s unclear to me why a consumer would spend from $10 - $40/month without receiving any video nor any sort of monitoring service. For $0/month you could buy the equivalent package using SmartThings or Wink for a few $100 dollars, or for not much more per month you could get a fully supported and monitored package from an ADT or Vivint…