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Atlona Launches AtlonaAdvantage Dealer Support Programs
AtlonaAdvantage Global Partner Support Program and Premier Club offer dealers price protection, priority shipping, warranty replacement units, installation advice and discounts.
Atlona has introduced two new programs under the banner of AtlonaAdvantage to help its dealers and distributors gain an edge in the market: the Global Partner Support Program and the AtlonaAdvantage Premier Club Program.
The AtlonaAdvantage partner support program offers several features:
If an order is placed for a temporarily out-of-stock or back-ordered product, the company will recommend and ship a comparable product of equal or greater value, often at no additional cost. Should an Atlona product require warranty replacement, the Priority Warranty Replacement Service ensures that the replacement part will be sent with priority shipping.
Technical support for Atlona's partners is provided seven days a week, in addition to customer support response via email and phone. Partners have access to the company's pre-installation advisors for advice while specifying a job, in addition to AtlonaAcademy Training Programs designed to educate them not only about Atlona products, but the technology behind those products.
To protect its partners' bottom line, Atlona customizes flexible discount programs to match their individual business models, and provides price protection programs to allow them to maintain profitability even in the midst of pricing changes and unexpected market volatility. To maximize sales opportunities and momentum, the company's dedicated account managers analyze selling trends to recommend products that are effective for stocking. For their marketing efforts, Atlona's partners have access to a comprehensive online library of sales and marketing materials.
For select, qualified Atlona dealers requiring an extra level of direct support and service, the AtlonaAdvantage Premier Club Program offers direct phone and email access to a dedicated support specialist.
Atlona president and CEO Ilya Khain says the programs will help create "a wealth of opportunities" for dealers businesses.
The AtlonaAdvantage partner support program offers several features:
If an order is placed for a temporarily out-of-stock or back-ordered product, the company will recommend and ship a comparable product of equal or greater value, often at no additional cost. Should an Atlona product require warranty replacement, the Priority Warranty Replacement Service ensures that the replacement part will be sent with priority shipping.
Technical support for Atlona's partners is provided seven days a week, in addition to customer support response via email and phone. Partners have access to the company's pre-installation advisors for advice while specifying a job, in addition to AtlonaAcademy Training Programs designed to educate them not only about Atlona products, but the technology behind those products.
To protect its partners' bottom line, Atlona customizes flexible discount programs to match their individual business models, and provides price protection programs to allow them to maintain profitability even in the midst of pricing changes and unexpected market volatility. To maximize sales opportunities and momentum, the company's dedicated account managers analyze selling trends to recommend products that are effective for stocking. For their marketing efforts, Atlona's partners have access to a comprehensive online library of sales and marketing materials.
For select, qualified Atlona dealers requiring an extra level of direct support and service, the AtlonaAdvantage Premier Club Program offers direct phone and email access to a dedicated support specialist.
Atlona president and CEO Ilya Khain says the programs will help create "a wealth of opportunities" for dealers businesses.
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